You can cancel a subscription up to the day of the next scheduled payment. You can view the billing info on the "My Account" page. Your account will stay active until the next billing date.


Canceling the Subscription on the Credit Card/Debit Card.

For users who renew their accounts with credit card/debit card via Stripe. To cancel the subscription, please click here to submit your request. 


Canceling the Subscription in PayPal

For users who renew the accounts via PayPal. To cancel a subscription, please follow these steps:

 

1. Log in to your PayPal account.
2. Click Profile near the top of the page.
3. Click *Preapproved payments* under "Payment settings."
4. Click the merchant name for the subscription you want to cancel.
5. Click Cancel subscription and follow the instruction.


Please note that this is just for your reference, please always follow the instructions in PayPal for the latest updates on this process