Podbean’s Listener Engagement Intel offers a detailed analysis of listener behavior, making it essential for you to understand its insights and learn to use them effectively. Mastering this tool is vital for enhancing your podcast's impact and building a more engaged and loyal listener base.



Understand the Listener Engagement Intel:

  • Listener engagement data are derived from your podcast website, embedded player, or the Podbean app. It is reported to Podbean’s server when users play, stop, pause, skip or relisten to portions of your podcasts.
  • It requires an online connection when the engagement data is reported. If it is offline, the engagement reporting will fail and this play record will be lost.
  • Engagement data will be available within 24 hours after episodes are played.



How to use the Listener Engagement Intel:

  1. To access your engagement statistics, go to the podcast channel dashboard and navigate to Statistics > Episodes > Engagement.
  2. Select the episode you’d like to review, noting that episodes with no engagement data will not appear in the episode selector.
  3. Your Engagement dashboard will show:
    1. Listeners on Podbean: played your podcast through your podcast website, embedded player, or the Podbean app.
    2. Engaged Listeners: played at least 40% of the selected episode.
    3. Average Consumption Rate: the percentage of an episode consumed by listeners, on average.
    4. Average Consumption Time: the amount of time, on average, that listeners spent consuming an episode.
    5. A graph reflecting listener engagement throughout the episode.
  4. Underneath the dashboard, you’ll be able to view individual user engagement for each episode, showing the date, time, and country of listenership, the device used for listening, and the engagement with the episode.
    1. For Unlimited Audio, Unlimited Plus and Network plan: lists the individual engagements of up to 10 most recent listeners.
    2. For Business Plan:
      1. Public channel: lists the individual engagements of up to 50 most recent listeners.
      2. Private channel: lists the individual engagements of all listeners, and supports clicking "Export for all episodes" to download the monthly engagement raw data as an .csv file.