Troubleshooting

Publishing (uploading) a podcast recording from your Android device depends on your network connection. If you're unable to publish due to a slow or uns...

Here are some possible solutions for troubleshooting the abrupt interruption of the podcast you are currently playing:   1. Verify Internet Connection 2....

Why do I see the "Error opening file" message when playing an episode? If you see the "Error opening file" message while streaming an e...

There are two ways to reset your password. 1. Tap the Log in button on the app login page-->tap the “I forgot my password” button-->input your ema...

If you know there are new episodes out but they aren't appearing in the app, there are several likely reasons for this.  1. The system may not have ...

There are many reasons that you could not receive notifications. 1. Notification is turned off. In this case, please check if you turn on notifications ...

There are some reasons that the new episode may not automatically download.   1. Auto Download New Episodes is not turned on. Please turn on Auto Download...

You can contact us via customer support online or send us an email at contact@podbean.com. We are always ready to help you.

There could be a few reasons why your played podcasts or episodes are not being marked as played. 1. There is a problem with your network connection, which...

Currently, the Podbean Premium Member status is tied to your Google Play account. If you are using a different account, your membership status may not be re...