Troubleshooting

Troubleshooting in the Podbean Android App

Android | Why is the podcast I’m playing stopping suddenly?

Here are some possible solutions to troubleshoot when your podcast is stopping suddenly in the Podbean Android app: ● Battery-saving mode ● Stops playi...
Sun, 27 Sep, 2020 at 4:53 AM
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Android | Error Opening File

If you see the error message of “error opening file” when you’re streaming an episode, please check your network connection. If your network connection is u...
Tue, 15 Oct, 2019 at 3:49 AM
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Android | Resetting Password

There are two ways to reset your password. 1. Tap the Email button on the app login page-->tap the “Already have account?” button-->tap the “I for...
Fri, 30 Jul, 2021 at 3:27 AM
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Android | Why Isn’t My Podcast Getting Updated?

If you know there are new episodes out but they aren't appearing in the app, there are several likely reasons for this.  1. The system may not have...
Fri, 31 Aug, 2018 at 2:04 AM
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Android | Failing to Get Notification

There are many reasons that you could not receive notifications. 1. Notification is turned off. In this case, please check if you turn on notifications ...
Thu, 11 Oct, 2018 at 3:58 AM
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Android | Failing to Auto Download

There are some reasons that the new episode may not automatically download.   1. Auto Download New Episodes is not turned on. Please turn on Auto Download...
Tue, 7 Sep, 2021 at 3:01 AM
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Android | My question isn’t here,where can I find the answer?

You can contact us via customer support online or send us an email at contact@podbean.com. We are always ready to help you.
Thu, 6 Sep, 2018 at 11:53 PM
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Android | Why my played podcasts/episodes cannot be marked as Played?

There could be a few reasons why your played podcasts or episodes are not being marked as played. 1. There is a problem with your network connection, which...
Mon, 16 Jan, 2023 at 5:18 AM
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Android | Why I still see ads after becoming the Podbean Golden Member?

Currently, the Podbean Golden Member status is tied to your Google Play account. If you are using a different account, your membership status may not be rec...
Mon, 16 Jan, 2023 at 5:07 AM
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Android | Why the played episodes still appear on my "New Episodes" list?

If the episode is re-edited by the podcaster, the app may not be able to recognize that you have already listened to it and may continue to show it as a new...
Mon, 16 Jan, 2023 at 5:05 AM
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