Troubleshooting

Here are some possible solutions for troubleshooting the abrupt interruption of the podcast you are currently playing:   1. Verify Internet Connection 2....

If you see the error message of “error opening file” when you’re streaming an episode, please check your network connection. If your network connection is u...

There are two ways to reset your password. 1. Tap the Email button on the app login page-->tap the “Already have account?” button-->tap the “I for...

If you know there are new episodes out but they aren't appearing in the app, there are several likely reasons for this.  1. The system may not have ...

There are many reasons that you could not receive notifications. 1. Notification is turned off. In this case, please check if you turn on notifications ...

There are some reasons that the new episode may not automatically download.   1. Auto Download New Episodes is not turned on. Please turn on Auto Download...

You can contact us via customer support online or send us an email at [email protected]. We are always ready to help you.

There could be a few reasons why your played podcasts or episodes are not being marked as played. 1. There is a problem with your network connection, which...

Currently, the Podbean Golden Member status is tied to your Google Play account. If you are using a different account, your membership status may not be rec...

If the episode is re-edited by the podcaster, the app may not be able to recognize that you have already listened to it and may continue to show it as a new...