Support Center

Account/Billing

Canceling My Account

To cancel your account, first log into your Podbean account. Go to the"My Account" at the top-right corner and click on the "Cancel Account&q...
Wed, 6 Mar, 2019 at 3:33 AM
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Finding Which Subscription Matches Which Account in PayPal

You can find which Paypal subscription paid to which account by doing the following: 1. Search all your active subscriptions in Paypal. 2. Click the &qu...
Tue, 23 Oct, 2018 at 1:55 AM
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What Is Monthly Space and Bandwidth?

Monthly space refers to the amount of files you can upload each month. Bandwidth refers to the amount of traffic your page and podcasts receive within a mon...
Tue, 23 Oct, 2018 at 2:07 AM
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Payment Methods to Podbean Hosting Plan

You can pay through your credit card directly with Stripe. You can easily upgrade your plan by clicking the "Upgrade" button in your Podbean dashb...
Wed, 6 Mar, 2019 at 4:16 AM
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Canceling the Recurring Subscription

You can cancel a subscription up to the day of the next scheduled payment. You can view the billing info at the "My Account" page. Your account wi...
Mon, 20 May, 2019 at 2:32 AM
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Cancel Account VS Cancel Subscription

The subscription of you plan is a recurring payment setting. It ensures that your account will be auto renewed when your last payment is due to keep your ac...
Tue, 26 Mar, 2019 at 4:01 AM
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The Podcasting Legal Guide for Podcasters

You can read more about podcasting legal guide here:  http://wiki.creativecommons.org/Podcasting_Legal_Guide
Wed, 3 Apr, 2019 at 11:52 PM
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What Happens If Podbean Receives a Copyright Complaint About My Podcast

When we receive a copyright/intellectual property complaint from certain 3rd party entities* about a podcast on Podbean, we temporarily block the site from ...
Fri, 24 Aug, 2018 at 2:13 AM
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Basic Free Plan Features

The free plan provides 5 Hours totalstorage space and 100GB monthly bandwidth, basic podcast stats, etc. The free plan supports mp3 file format.  The...
Mon, 14 Oct, 2019 at 11:57 PM
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Account Locked for Security Reason

For security purposes, Podbean limits the number of times a user can attempt to log in without success. If your account was locked for security reasons due...
Thu, 9 May, 2019 at 3:43 AM
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