Troubleshooting

Publishing (uploading) a podcast recording from your iOS device depends on your network connection. If you're unable to publish due to a slow or unstabl...

If you know there are new episodes out but they aren't appearing in the app, there are several likely reasons for this.  1. The system may not have ...

There are two ways to reset your password. 1. Tap the Log in button on the app login page-->tap the “I forgot my password” button-->input your ema...

You can contact us via customer support online or send us an email at contact@podbean.com. We are always ready to help you.

There are many reasons that you could not receive notifications. 1. Notification is turned off. In this case, please check if you turn on notifications ...

There are some reasons that the new episode may not automatically download.   1. Auto Download New Episodes is not turned on. Please turn on Auto Download...

Why do I see the "Error opening file" message when playing an episode? If you see the "Error opening file" message while streaming an e...

To change your email: 1. Log in to the Podbean app using your account. 2. Navigate to Profile page→ Settings → Account.

Q: Why do some podcasts contain audio ads? A: These audio ads are added by the podcast owner and are part of the original audio content. Q: Can these au...

Why is my Podbean Premium Membership not showing after purchase? If you’ve purchased a Podbean Premium Membership but your account still shows the Free tie...